Delays in receiving emails

Incident Report for Education Perfect

Resolved

This incident has been resolved.
Posted Feb 06, 2025 - 10:09 NZDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 06, 2025 - 07:44 NZDT

Identified

We have identified an issue that is causing a delay in account activation emails being sent. We're actively working on a fix for this.
Posted Feb 06, 2025 - 06:59 NZDT

Investigating

We are currently investigating an issue with delays in receiving account activation emails.
Posted Feb 06, 2025 - 06:36 NZDT
This incident affected: Teacher Zone and Student Zone.