Resolved -
This incident has been resolved.
Feb 6, 10:09 NZDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 6, 07:44 NZDT
Identified -
We have identified an issue that is causing a delay in account activation emails being sent. We're actively working on a fix for this.
Feb 6, 06:59 NZDT
Investigating -
We are currently investigating an issue with delays in receiving account activation emails.
Feb 6, 06:36 NZDT
Resolved -
We've identified and resolved the issues which were causing delays with class and user updates. Any change that was made during this time should now be reflected as expected. Apologies for any inconvenience caused by this.
Jan 31, 16:35 NZDT
Identified -
We are aware of an issue which is causing delays for any class and user management actions. This will include things such as account creation, adding users to classes and creating and updating classes. We're actively working on a fix for this however any changes made during this time will eventually be reflected on the platform.
Jan 31, 15:58 NZDT