Degraded performance for Education Perfect

Incident Report for Education Perfect

Resolved

This incident has been resolved.

Posted May 15, 2019 - 14:25 NZST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 15, 2019 - 11:56 NZST

Update

We have received reports of slow loading times in the Student Zone and Control Panel. We have identified the issue and are working on a resolution.

Posted May 15, 2019 - 11:31 NZST

Update

We are continuing to work on a fix for this issue.

Posted May 15, 2019 - 11:31 NZST

Identified

We have received reports of slow loading times in the Student Zone and Control Panel. We have identified the issue and are working on a resolution.

Posted May 15, 2019 - 11:16 NZST

This incident affected: Teacher Zone (Teacher Zone, Tasks and Homework, Assessments, Competitions, Content Library, Accounts, Student Usage and Data) and Student Zone (Student Zone, Assessments, Smart Lessons, Vocabulary, DASH, Handwriting Recognition).

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